Privacy Policy

1. Who We Are

Shade & Scale, LLC is a window covering business consulting company. We provide consulting, training, and business development services to window covering professionals across the United States.

Contact: info@shadescale.com,

2. Information We Collect

We collect information in the following ways:

• Information you provide directly, When you fill out our intake form, contact us by email, or book a discovery call, you may provide your name, email address, phone number, business name, and other business details.
• Information collected automatically, When you visit our website, standard web server logs may record your IP address, browser type, pages visited, and time of visit. We may use tools like Google Analytics to understand how visitors use our site.
• Cookies, Our website may use cookies or similar technologies to improve your experience and analyze site traffic. You can control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule discovery calls
• Provide consulting services to active clients
• Send you relevant updates, resources, or information about Shade & Scale services, only when you have opted in or reached out to us
• Improve our website and understand how visitors use it
• Comply with legal obligations

We will never use your information to send unsolicited marketing emails or share it with third parties for advertising purposes.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following limited circumstances:

• Service providers, We may share information with trusted third-party tools we use to operate our business, such as email platforms, scheduling software, or document management services. These providers are only permitted to use your information to provide services to us.
• Legal requirements, We may disclose information if required by law, court order, or to protect the rights and safety of Shade & Scale or others.
• Business transfer, In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

5. Client Information and Confidentiality

Information shared by active consulting clients, including business financials, sales data, vendor relationships, and operational details, is treated as strictly confidential. This information is used solely to provide consulting services and is never shared with third parties without your written consent.

Client data accessed through shared software accounts (such as Quoterite) is used exclusively for the purpose of tracking business metrics as outlined in the Consulting Agreement and is handled with the highest level of confidentiality.

6. Data Retention

We retain personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Active client information is retained for the duration of the consulting engagement plus a minimum of three years thereafter. You may request deletion of your information at any time by contacting us at info@shadescale.com.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access, Request a copy of the personal information we hold about you
• Correction, Request that we correct inaccurate or incomplete information
• Deletion, Request that we delete your personal information, subject to certain legal exceptions
• Opt-out, Unsubscribe from any marketing communications at any time by replying to any email with "unsubscribe" or by contacting us directly

To exercise any of these rights, contact us at info@shadescale.com. We will respond within 30 days.

8. Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, or loss. However, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to use strong passwords and contact us immediately if you believe your information has been compromised.

9. Third-Party Links

Our website may contain links to third-party websites such as scheduling tools, vendor sites, or software platforms. This Privacy Policy does not apply to those sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are intended for business professionals and are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: